Welcome to Hyden! These Terms and Conditions govern your use of our website, services, and products. By accessing or using our website or purchasing any products from us, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our website or services.

1. Introduction Hyden (“we,” “our,” or “us”) has been a leading supplier of power transmission products, specializing in electric motors, gearboxes, diesel engines, water pumps, and generators for over 7 years. These Terms and Conditions apply to all users of our website, including those who browse, shop, or use other services offered by Hyden.

2. Acceptance of Terms By using our website or purchasing products from us, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and any other policies or guidelines referenced herein. We reserve the right to modify or update these terms at any time, and any such changes will be posted on this page with an updated date.

3. Use of Website

• Eligibility: To use our website or services, you must be at least 18 years old or have the consent of a parent or guardian.
• Account Registration: You may be required to create an account to access certain features of our website. You agree to provide accurate, complete, and up-to-date information during the registration process and to maintain the security of your account.
• Prohibited Conduct: You agree not to use our website or services for any unlawful or prohibited purpose, including but not limited to the distribution of viruses, unauthorized access to our systems, or infringing upon the rights of others.

4. Product Information and Availability

• Product Descriptions: We strive to provide accurate and up-to-date information regarding the products available on our website. However, we do not warrant that the descriptions, prices, or other content are free from errors or inaccuracies.
• Product Availability: Product availability is subject to change without notice. We reserve the right to modify or discontinue any product at any time, without liability to you or any third party.

5. Ordering and Payment

• Order Process: By placing an order on our website, you are offering to purchase the products subject to these Terms and Conditions. We reserve the right to accept or decline any order at our discretion.
• Payment: All payments for orders must be made through our accepted payment methods. You agree to provide valid and accurate payment information and authorize us to charge your payment method for the total amount of the order, including any applicable taxes and shipping fees.
• Pricing and Taxes: All prices on the website are listed in the currency specified and are exclusive of taxes, unless otherwise stated. You are responsible for any taxes or duties associated with the purchase and shipment of products.

6. Shipping and Delivery

• Shipping Terms: We will ship products to the address you provide during the checkout process. You are responsible for ensuring the accuracy of the delivery information. Delivery times and shipping fees may vary based on your location and the products ordered.
• Risk of Loss: Risk of loss or damage to the products passes to you upon delivery to the shipping carrier. We are not responsible for delays, losses, or damages incurred during shipping.

7. Returns and Cancellations

• Returns: You may return products within a specified time frame (usually 30 days) from the date of purchase, provided the products are unused and in their original packaging. Please refer to our Returns Policy for detailed instructions.
• Cancellations: If you wish to cancel an order, please contact us immediately. Once an order has been processed or shipped, it may no longer be eligible for cancellation.

8. Warranty and Limitation of Liability

• Warranty: Our products are covered by a limited warranty, which may vary depending on the product. For more information, please refer to the warranty terms specific to the product.
• Limitation of Liability: To the fullest extent permitted by law, Hyden’s liability for any claims, losses, or damages arising from the use of our website or products is limited to the purchase price of the product in question. We are not liable for any indirect, incidental, or consequential damages.

9. Intellectual Property

• Ownership: All content on our website, including text, images, logos, and trademarks, is the intellectual property of Hyden or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

10. Privacy and Data Protection We are committed to protecting your personal data. Our collection and use of personal information are governed by our Privacy Policy, which you can review on our website. By using our website or purchasing our products, you consent to the collection and use of your personal data as outlined in our Privacy Policy.

11. Governing Law and Dispute Resolution

• Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of China, without regard to its conflict of law principles.
• Dispute Resolution: Any disputes arising out of or in connection with these Terms and Conditions shall be resolved through amicable negotiations. If a resolution cannot be reached, the dispute will be submitted to the competent courts in China.

12. Severability If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

13. Contact Information If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Hyden
Email: [contact@hydenelectric.com]
Phone: [(736) 34774 094884]
Website: [www.hydenelectric.com]