At Hyden, we value your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, engage with our services, or purchase our products. Please read this policy carefully to understand how we handle your personal data.

1. Introduction Hyden, established as a leading force in power transmission products, has earned its reputation for excellence and reliability in the global industrial sector. We have been in business for 7 years, supplying electric motors, gearboxes, diesel engines, water pumps, and generators. Our commitment to quality and customer satisfaction extends to how we handle your personal data.

2. Information We Collect We collect two types of information:

• Personal Information: This includes your name, email address, phone number, and any other personal data you voluntarily provide to us during interactions such as inquiries, purchases, or communication with our support team.
• Non-Personal Information: We may automatically collect non-personal information about your visit to our website, such as your IP address, browser type, and other browsing activity. This information is used for analytical purposes and to improve the functionality and performance of our website.

3. How We Use Your Information Hyden uses the collected information for the following purposes:

• To Provide Products and Services: We use your personal information to fulfill orders, provide customer support, and respond to inquiries.
• To Improve Our Products and Services: We may use non-personal information to analyze website traffic, enhance the user experience, and optimize our offerings.
• Marketing and Communications: With your consent, we may send promotional materials, product updates, and newsletters. You can opt out of these communications at any time.

4. Data Protection and Security We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your personal data.

5. Sharing Your Information We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and business, such as payment processors or shipping partners. These third parties are obligated to protect your data and use it solely for the purposes for which it was provided.

6. Your Rights and Choices You have the right to:

• Access your personal information and request a copy.
• Correct any inaccuracies in your personal data.
• Delete your personal information, subject to applicable legal obligations.
• Opt-out of receiving marketing communications from us at any time.

To exercise these rights, please contact us at the contact details provided below.

7. Retention of Your Information We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Third-Party Links Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Updates to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a revised date. We encourage you to review this policy periodically.

10. Contact Us If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:

Hyden
Email: [contact@hydenelectric.com]
Phone: [(736) 34774 094884]
Website: [www.hydenelectric.com]

Thank you for choosing Hyden. We are dedicated to ensuring your privacy while providing you with the highest-quality industrial products and services.